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Takeaways
Nonprofit organizations may run more smoothly and cost-effectively by maximizing the use of technology. Nonprofit technology supports the organization, its volunteers, workers, and other stakeholders.
Many people, especially those who are older and less tech-savvy, including many nonprofit leaders, are unfamiliar with using technology in the sophisticated ways we're considering. However, because the mission is all-encompassing, people will jump on board if they can see how technology may help them deliver better on their purpose.
Because the nonprofit sector operates on a shoestring budget, the expense of modern technology might appear prohibitive.
Problems NGOs faced post-pandemic
Networking
Following the pandemic, NGOs lacked a platform to garner funding for their cause.
COVID-19 Impact
COVID is redefining the way organizations work and NGOs have to adapt to the changing environment.
Donor Collaboration
NGOs struggle to raise funds, and finding contributors who share their ideals was difficult.
Focus groups
NGOs
Empowering NGOs with accountability and credibility by matching them to the right stakeholders, expanding their funding needs.
Foundations & Corporates
Fostering collaboration by matching donors and volunteers with relevant projects, providing visibility on the impact they drive, and strategizing their investment in social good.
Innovate
An interactive discussion channel to expedite the process. A certificate of appreciation for the donors.
Optimize
The usual process takes a lot of time. Streamlining and updating this process has helped the users in speeding up their work and improve their experience.
Rethink
Often companies care about the quality of their product, not the quality of the service they provide.
Scope
User Journey
After the pandemic, NGOs are trying to find the right donors, and stand out amongst the crowd, there are so many organizations out there all doing worthwhile work. The challenge is always after all the research and identifying the right company aligned with their SDGs to get to the right person in the organization be it the CSR team, the CFO, or the CEO for the information. There is a lack of information on the websites. NGOs have to try and find alternative routes to get in-person meetings, be that through connections.
Less communication steps
Timeline of the process
Visibility of document requirements to avoid confusion
Effective communication channels
Repository of credible foundations to reduce the effort of search
Recognising the compatible foundation for the NGO.
Area of opportunities
Building the user flow
The hub team after verification allows the NGOs to create a profile on the platform which helps them to connect and network with foundations. NGOs can post their request on circles for visibility and allows them to recognize the foundation which can help in funding.
UI screens
Organizations such as NGOs, corporations, and large foundations will use their credentials to access the portal.
ONBOARDING
The page will display the recent posts (requests or offers) made by people from various organizations. People who are interested can Like, Comment, or Share the post in their respective circles.
The search bar assists in locating the post.
The chat feature will allow the user to converse with a specific person one-on-one.
HOME PAGE
The circles are the groups that contain posts for a specific cause. Depending on the need, the organization can form new circles.
CIRCLES
The post will include all of the specifics of the organization's request or offer. The post will be divided into three categories: request, offer, and generic.
POST
The notifications will show the most recent activities on the circles to which an organization belongs.
NOTIFICATIONS
Competitor Analysis
The user flow informed us of the limitations and the strategies that had already been covered and the grounds of opportunity.
User stories
For foundations,
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The credibility of non-profits is a significant concern.
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Finding the right NGOs to sponsor initiatives.
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Donation history from the past.
For NGOs,
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The duration of the process is too long.
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.Different platforms for communication.
Discovery
To do competitive research and identify the challenges faced by current users with the primary and second research process. The goal was to create a solution to it, a user friendly and memorable experience of interaction.
Challenge
Challenges, Focus groups, User interviews, User personas, User journey, Scope, Opportunity, User flow and UI
Process
User Researcher, UI
Role
Figma, Adobe Creative Suites, Procreate, Microsoft Word
Tools
Sept 2020 - Mar 2021
Timeframe
9thBlock's purpose is to improve collaboration and transparency in social impact operations through technology and expert advice. The process then includes identifying the best implementation partner, conducting a thorough impact analysis of CSR investments, and maintaining ongoing collaboration between NGOs and donors.
Empowering organizations to accelerate their social impact goals
9thBlock HUB platforms allows NGOs to network with organisations .
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